I used to be a LitterMaid fan. Emphasis on USED to. I no longer am, for the simple reason that LitterMaid is getting cheaper and cheaper in terms of quality and servie and more and more expensive in terms of cost. I have had cats for years and this is the first LitterMaid litter box that I have purchased which I am completely disappointed with! It has all these extra features which are dumb and pointless and the new stainless steel rake just does not work as well as the old one. So what if it is removable? Who wants to clean it if it doesn't work in the first place? Bottom line, not happy. Less is more. Stick with the simpler models or don't buy at all.